ARE YOU HAVING TROUBLE PAYING YOUR BILL?

Let us help you find a solution.

We understand that the past few months have been a challenging time for many in our communities. We are committed to working with our members to navigate the financial difficulties and find a solutions.

The Kentucky Public Service Commissions’ (PSC) order to stop disconnections of electric service for non-payment has been lifted.

We understand some members may be facing financial hardships, and we are committed to working with you. We urge you to contact us as soon as possible, so that we can discuss a solution to bring your account current.

We have a variety of options to help you manage your payments. We will be happy to work with you in finding a solution that is right for you. A few of your options are below along with links to organizations offering financial assistance. You can contact them directly to see if you qualify for energy assistance.

Pay your balance.

You can pay your entire past-due balance by your due date.

MAKE A PAYMENT

Switch to Prepay.

If you have a deposit on file, this will be applied to your past-due balance. Monthly-billed accounts can switch to a Prepay account – if you have a security deposit on file, this is the best option to help pay down your balance. The security deposit will be applied to the past-due balance and, if more than the balance, as a credit to the Prepay account. If the past-due balance is more than the deposit, additional payments will be split with 70% going toward the Prepay balance and 30% applied to the past-due balance.

ENROLL IN PREPAY

Call or email us to set up a payment arrangement or a long-term contract that fits your budget.

 

EMAIL US

CLICK ON YOUR COUNTY TO LOCATE AN AGENCY OFFERING FINANCIAL ASSISTANCE

Bluegrass Community Action Partnership

160 Township Square Street

Lawrenceburg, KY

502-839-7102

*Office hours are 9:00 a.m. - 3:00 p.m.

Community Action Council

1414 South Main St.

Paris, KY

859-987-5227

Licking Valley Community Action Program

110 Grandview Drive

Brooksville, KY

606-735-2948

Kentucky River Foothills Development Council

100 Tyler Lane

Irvine, KY

606-723-4492

Community Action Council

Addresses for Lexington Neighborhood Offices can be found below

Lexington, KY

859-233-4600

Neighborhood Office Locations:
913 Georgetown St.
1169 Winburn Drive
1902 Cambridge Dr.
520 Toner Street

Bluegrass Community Action Partnership

111 Professional Court

Frankfort, KY

502-695-5615

*Office hours are 8:00 a.m. - 4:30 p.m.

Northern Kentucky Community Action Commission

1116 North Main Street

Williamstown, KY

859-824-4768

Bluegrass Community Action Partnership

107 S. Campbell Street

Lancaster, KY

859-792-3422

*Office hours are 8:00 a.m. - 4:30 p.m.

Community Action Council

216 Old Lair Road

Cynthiana, KY

859-234-2121

*The Harrison County office will be closed until further notice.
For immediate assistance, please call 859-233-4600.

Tri-County Community Action Agency

125 Park Road

New Castle, KY

502-845-7808

Daniel Boone Community Action Agency

5748 Hwy. 290

McKee, KY

606-364-4484

Bluegrass Community Action Partnership

302 Southview Drive

Nicholasville, KY

859-885-3512

*Office hours are 8:00 a.m. - 4:30 p.m.

Kentucky River Foothills Development Council

309 Spangler Drive

Richmond, KY

859-623-6514

Bluegrass Community Action Partnership

1475 Louisville Road

Harrodsburg, KY

859-734-9549

*Office hours are 8:00 a.m. - 4:30 p.m.

Central Community Action Council

219 East Muir Ave.

Bardstown, KY

502-348-9596

Community Action Council

2323 Concrete Road, Suite A

Carlisle, KY

859-289-7172

*The Nicholas County office will be closed until further notice. For immediate assistance, please call 859-233-4600.

 

Northern Kentucky Community Action Commission

311 Park Street

Falmouth, KY

859-654-4054

*The Pendleton County office currently is closed. Clients will be served via phone or auto-scheduler.  Please call 859-292-5222 for assistance.

Licking Valley Community Action Program

115 McDowell Street

Mt. Olivet, KY

606-724-5513

Bluegrass Community Action Partnership

340 E. Washington St.

Georgetown, KY

502-863-9403

*Office hours are 8:00 a.m. - 4:30 p.m.

Multi-Purpose Community Action Agency

207 Washington St.

Shelbyville, KY

502-633-7162

Multi-Purpose Community Action Agency

44 Creekside Drive

Taylorsville, KY

502-477-8296

Central Community Action Council

114 South Doctor St.

Springfield, KY

859-336-7766

The Washington County LIHEAP Office is closed. Individuals should contact the following for services. Ellen Leake – 270-692-2136 Ext. 401

Woodford County

Bluegrass Community Action Partnership

200 Park Street

Versailles, KY

859-873-8182

*Office hours are 8:00 a.m. - 4:30 p.m.