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Non-Discrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer and lender.

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  • My Account
    • Access My Account
    • Payment Options
    • Set Alerts For My Account
    • Start Service
    • Stop Service
    • About My Bill
    • Capital Credits: Questions & Answers
    • Residential Outdoor Lighting
    • Tree Trimming
    • Member Bill Of Rights
    • Member Privacy Policy
    • Rates
    • New Member Info
    • New Construction Specifications
    • Electric Inspector Contact Information
    • My Business Account
      • Start Service - Business
      • Stop Service - Business
      • Builders & Developers
      • Economic Development
      • Commercial Outdoor Lighting
      • Load Data Form
  • Programs & Education
    • SimpleSaver
    • Envirowatts
    • Home Energy Analysis
    • Multifamily Homes
    • Touchstone Energy Home - New Construction
    • Commercial & Industrial Services
    • Cooperative Solar
    • Solar Education Project
    • Net Metering
    • 811 - Free Utility Locating
    • Electric Vehicles
    • Energy Saving Tools & Resources
      • Simple Energy Tips
      • Energy Library
      • Together We Save
      • Frequently Asked Questions
      • Videos On Energy Efficiency
      • Television Calculator
      • Appliance & Home Electronics Calculator
      • Trees can make your home more energy efficient
  • Our Community
    • Annual Meeting
    • Power of Membership
    • Co-op Connections
    • Pennies For Purpose
    • Blue Grass Living
    • Scholarships
    • Washington Youth Tour
    • Educational Programs
    • Contribution Application
    • Kids' Activities
    • Kid's Korner
    • Economic Development
  • Outage
    • Safety
      • Safety Quiz
    • Outage Central
    • How Power Is Restored
    • Downed Power Lines
    • Food Safety
    • Safe Electricity
    • Generator Safety
    • Surviving The Winter Season
  • About Us
    • Careers
    • Blue Grass Energy Territory
    • Cooperative Profile
    • Purpose & Values
    • Hours of Operation
    • Office Locations
    • Co-op History
    • About Touchstone Energy
    • Cooperative Principles
    • Media Information
    • News/Events
    • Contact Us
    • Your Co-op Directors
    • Your Co-op Staff
    • Bylaws
    • Non-Discrimination Statement
    • Affiliates