Blue Grass Energy was recently recognized by Touchstone Energy® as a member cooperative that received one of the top 5 American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the third quarter of 2024. In Q3 (2024), Blue Grass Energy received an ACSI score of 90 on a 100-point scale.¹ Blue Grass Energy’s score is higher when compared to publicly measured cooperative utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places Blue Grass Energy 16 points higher than the average investor-owned utility score of 74, 15 points higher than the average municipal utility score of 75, as well as 12 points higher than the average cooperative utility score of 78.

¹Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by Blue Grass Energy, collected between 2023-2024. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org.