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Report Your Outage With Our App

Thursday | June 25, 2020
All News

We know our members rely on the energy we provide. However, there may be times when trouble occurs, and you experience an interruption in your service.

 

By downloading our BGEnergy app, available in both the App Store and Google Play, you can report your outage directly from your phone or tablet. Once the app is installed, you will need your BGEnergy account number to set up a log-in if you haven’t already. If you need help with setting up your online account, send us a message here and we will be happy to assist you.

 

When you report your outage via the app, you will receive additional notices regarding that occurrence along with other specifics like expected restoration times.

 

You can also manage your account using the app. Make secure bill payments and view a graph of your daily electricity usage. Download the app for a full list of functions.

 

Providing the latest technology for our members is just one of the many ways we are making life better, the cooperative way.

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  • My Account
    • Access My Account
    • Payment Options
    • Set Alerts For My Account
    • Start Service
    • Stop Service
    • About My Bill
    • Capital Credits: Questions & Answers
    • Residential Outdoor Lighting
    • Tree Trimming
    • Member Bill Of Rights
    • Member Privacy Policy
    • Rates
    • New Member Info
    • New Construction Specifications
    • Electric Inspector Contact Information
    • My Business Account
      • Start Service - Business
      • Stop Service - Business
      • Builders & Developers
      • Economic Development
      • Commercial Outdoor Lighting
      • Load Data Form
  • Programs & Education
    • SimpleSaver
    • Envirowatts
    • Home Energy Analysis
    • Multifamily Homes
    • Touchstone Energy Home - New Construction
    • Commercial & Industrial Services
    • Cooperative Solar
    • Solar Education Project
    • Net Metering
    • 811 - Free Utility Locating
    • Electric Vehicles
    • Energy Saving Tools & Resources
      • Simple Energy Tips
      • Energy Library
      • Together We Save
      • Frequently Asked Questions
      • Videos On Energy Efficiency
      • Television Calculator
      • Appliance & Home Electronics Calculator
      • Trees can make your home more energy efficient
  • Our Community
    • Annual Meeting
    • Power of Membership
    • Co-op Connections
    • Pennies For Purpose
    • Blue Grass Living
    • Scholarships
    • Washington Youth Tour
    • Educational Programs
    • Contribution Application
    • Kids' Activities
    • Kid's Korner
    • Economic Development
  • Outage
    • Safety
      • Safety Quiz
    • Outage Central
    • How Power Is Restored
    • Downed Power Lines
    • Food Safety
    • Safe Electricity
    • Generator Safety
    • Surviving The Winter Season
  • About Us
    • Careers
    • Blue Grass Energy Territory
    • Cooperative Profile
    • Purpose & Values
    • Hours of Operation
    • Office Locations
    • Co-op History
    • About Touchstone Energy
    • Cooperative Principles
    • Media Information
    • News/Events
    • Contact Us
    • Your Co-op Directors
    • Your Co-op Staff
    • Bylaws
    • Non-Discrimination Statement
    • Affiliates