Beware of scammers
Blue Grass Energy members are once again being targeted by scammers. Members are receiving phone calls from people claiming to work for Blue Grass Energy and demanding immediate payment to avoid service disconnection.
If you receive a call from someone claiming to be with Blue Grass Energy, remember the following:
- We will never require you to pay your bill using a prepaid debit card.
- We will not require you to go to a specific store to make a payment.
- We will never threaten you.
- We will not call on the weekend demanding payment.
Members receiving a suspicious call are encouraged to contact Blue Grass Energy at 888-546-4243. The impersonator may provide a different number but disregard and use our published number. Scammers have devised a way to appear to answer as Blue Grass Energy when using the numbers they provide.
If you need help using our Website or have any questions,
contact us byemailor calling 888-546-4243.